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Operations : +971501565450
Save time, reduce costs and minimise risk with in-depth expertise and the essential local relationships to effectively serve all vessels and sectors.
As one of the oldest and largest global port agencies, we’re a service provider to the world’s merchant fleet. We offer a wide range of services, from cargo operations including customs clearance and cargo movements to services related to the maritime asset itself, including repairs, spares for maintenance, surveys and inspections, towage, pilots, crew logistics and anything else the vessel needs while in port.
Our fully fledged procurement department leverages global strength, volumes and strategic sourcing for your benefit, negotiating with service providers in every location to achieve the most effective cost solutions.
We work closely with harbor masters, local authorities and service providers, to achieve prompt attention to vessels with minimum delays and cost to the Owner.
We ensure that your interests are well taken care of to avoid any conflict of interest that may arise with many stakeholders involved in various operations.
Our agency services includes as following :
Representing ship owners’ and operators’ interests in the port operations process to supervise the counterparty’s agent throughout the port call.
Managing all service requirements for ship and crew, as well as bunker calls and transits.
Representing the cargo owners’ interests in the port either as the nominated agent or as the shippers/receivers agents for both wet and dry operations.
Arranging transport, accommodation, facilitating immigration and medical assistance.
Arranging air freight, warehousing, customs clearance for ships spares.